Please email us your question and we'll answer it for you.

All major credit cards, EFTPOS, cheques, direct deposit (48 hr process time) or cash.

To us the repairer, on behalf of your insurance company. If the excess applies it will need to be paid prior to, or upon collection of your vehicle on the day.

Yes, repairs performed by us are fully guaranteed.

Yes, your choice, either by telephone, SMS or email. Feel free to call or email us any time during the repair process.

If the accident is not your fault, you are entitled to a replacement car at no cost. If the accident is your fault we can organise you a hire car at a competitive price. (Conditions apply).

Yes. Your insurance company are the ones who authorize the repairs.

Sorry no. The variables in vehicle repairs are numerous and we really must sight the vehicle before we can give you an exact quote for the repairs and a timeframe.

If you have the other third party details, there is no reason why an excess should apply.

We have the latest computer technology and have invested in a high quality paint system, with frequent upgrades to the system. This allows us to ensure your vehicle colour is a match. We take special pride in our ability to match factory finishes as the final step in the paint process

Depending on your individual policy, most major insurance companies will fix your car on one quote saving you valuable time. Choose an insurance company who will give you choice of repairer.

Apart form the obvious price. I myself look for an Insurance company who will give me choice of repairer. As the process will be less stressful to me when my vehicle needs repairing. Especially if I can have it repaired on one quote only.

If vehicle is drivable, come and see us for an on-the-spot estimate. Your claim can be processed there and then. Otherwise, either "call us", or submit a "free online quote request".